Customer Service Area

The customer can change their details provided at registration later in the dedicated Customer Service area.

 

The customer can access the Customer Service area by clicking on the My Account link at the top right corner of the shop window.

 

 

This area gives your customers access to a lot of important options, including:

      Personal information

      Order history

      Saving and restoring carts

      Gift certificates

      Discount coupons

      Mailing list subscriptions

      Password retrieval

      Order tracking messages

      Wish List

      Create Gift Registry

You can decide what options your customers will see in the Customer Service Area.

 

Depending on the options you select in shop configuration, many or a few menu items will appear.

xallowcustomerupdates

Setting this to Yes allows customers to update their details.

Xallowsavecart

Setting this to Yes allows customers to save wish lists on their own PC as a cookie.

Xwishlist

Setting this to Yes allows customers to save a wish list that is stored in your shop database.

xproductwishlist

 

Setting this to Yes allows customers to add individual products to their wish list.

xallowrevieworders

Setting this to Yes allows customers to review previous orders.

Xallowmaillist

Setting this to Yes allows people who haven’t purchased from your site to join your mailing list.

xmaillisttomerchant

Setting this to Yes sends an email to you when a customer registers or join the mailing list on your site.

xallowcustomerregister

Setting this to Yes allows people who haven’t purchased from your site to register with their name and address details.

Xallowcoupons

Setting this to Yes allows you to set up discount coupons for your customers to use.

Xgiftcertificates

Setting this to Yes allows your customers to purchase and redeem gift certificates.

Xtracking

Setting this to Yes turns on order tracking

xallowrestoreorder

Setting this to Yes allows customers to restore orders for quicker repeat shopping.

Xgiftregistry

Setting this to Yes enables the Gift Registry.

 

To set this up, please follow these steps below :

1.  In the top menu select Advanced Settings, then Software Configurations from the dropdown.

 

2.  Enter the config in the search box and press the “Search” button.

 

 

3.  Change the value and click Continue.