If you want to resend digitally delivered files to your customer, you can do so by clicking the Re-Mail icon next to the order you want to resend.
This will bring up a form that allows you to specify who you want to email and what you want to send.
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This is the email address you are sending to. |
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Name |
Name of the person you are sending the email to. |
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Subject |
The subject line for your email. |
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Order Number |
The order ID. |
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Options |
You can choose one of the following:
- Resend order confirmation mail This will resend the order email to customer.
- Resend file If you choose this, the field "File Name" will be displayed for you automatically. You can add an attachment to your email. Enter the full path to the filename here. For example,
C:\inetpub\wwwroot\example.com\downloads\test.zip |
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Template |
The template to use to format the email.
Note:You can call information from the customers table into this template. |