Can a customer use only a portion of the gift certificate?
Yes, the portion used is deducted from the remaining amount left on the certificate. The customer can then use the remaining amount to purchase at a later time.
What happens if the amount on the gift certificate exceeds the purchase?
VPCART will bypass the normal payment processing and mark that payment was made by a specific gift certificate.
What happens if the gift certificate is less than the amount ordered?
The customer will be required to pay the difference between the amount purchased and the value of the gift certificate using your regular payment method.
How do I know who used a gift certificate?
VPCART records payment with a gift certificate in the orders table and it also puts trace information in the gifts table. You can see how many times a gift certificate was used, which orders they were used for and how much in each order.
Are Gift Certificates Hacker Proof?
There is no guarantee that hackers cannot compromise gift certificate processing.
What about Server Failures?
If the database fails to get updated properly because of a web server failure, it is possible that an order may not have been fully completed, yet the gift certificate usage details may have been updated. If this occurs, you may need to restore the amount remaining based on the internal trace record. This is a simple edit on the gifts table.