The Abandoned Cart notification settings can be located
by going to your administration menu on top : Modules > Modules
Manager > locate the module name “abandonedcart” > click
Edit button as shown in the screenshot below:
Please take note you do not need to click
the Setup icon if you already have this module ready.
Simply click the Edit
icon to configure settings.
Below is the explanation of the
configurations:
Do you want to enable abandoned cart module?
|
Set this to
Yes to enable Abandoned Card Notification
Email. |
Do you want to automatically send follow up emails to customers who have abandoned their cart before completing their order?
|
Set this to Yes to enable setup scheduler in Plesk to automatically send Abandoned Card Notification Email (without needing merchants to manually run it)
1. Log in to your Plesk panel.
2. In the right
sidebar, click Scheduled Tasks.
3. Click Add
Task.
4. On the
Schedule a Task page, in the Task type section, select 'Fetch a
URL'.
5. On URL:
Please enter eg.
http://www.mycart.com/myadmin/shopa_abandonedcart_notify.asp?ptype=auto
6. In the Run section, specify the frequency and time with which you want to run the scheduled task.
Example you
want Plesk to run this at 02.30 AM then set
7. In the Description text box, type a note or comment related to the scheduled task, or leave the text box empty.
eg. Abandoned
Cart Notification Email
8. In the Notify section, select how frequently you want to receive notifications related to the scheduled task.
eg. Do not notify
9. To save the
scheduled task, click OK. |
Do you want to include failed payment orders
identified as abandoned cart? |
Set this to
Yes to include failed orders payment status.
|
Email Template |
The template
used to send email for abandoned cart. |
Email Template Name |
This is the template name used to send email for abandoned cart. You can enter a new name for this or rename existing template.
|
Email Subject |
This is the email subject for abandoned cart. |
|
|
Email Content |
This is the
email body/content for abandoned cart. You can include with this example
and change the text as required eg :
Thank you for visiting our site!
You left some items in your cart:
[add_oitems]
It's not too late to complete your purchase, please click below link:
[XMYSITE]shopcartrestore.asp?orderid=[orderid]&tk=[abandonedtoken]
Thank you. www.yoursitename.com
|
Email format |
Select HTML if
your abandoned cart email content is in HTML code format. |
For adding or editing the email template used for
abandoned cart, beside using Modules Manager to configure them, you can also
edit from the database table:
- Go to Misc > Edit
Tables
- Select “Emailtemplate” table from the dropdown and click
Edit Table button.
- You should see existing email template record(s) for
abandoned cart.
- To edit existing template, click
the pencil icon in the Edit column.
- To add a new template for abandoned
cart, please click Add a Record button at the top as shown in below
screenshot :