Miscellaneous

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How to Add Google Analytic on VPCart V9
what is google analytics? google analytics is mandatory for those of you who have a website, for those of you who want to advertise through platforms such as google ads or facebook ads, or thos...

How to Insert a Survey Into Your VPCart using Survicate
this helpnote will guide on how to insert a third party survey system called survicate into your vpcart 9 site. first, you will need to register an account with survicate by going to their site a...

How to Set Up a Buy Online Pickup Curbside Experience with VPCart
online shopping has become a mainstream part of our life during the covid-19 pandemic. retailers have had to act fast to keep up with the demand. as businesses try to stay open amid covid-19, saf...

How to Setup Your VPCart 9.00 site to Use External Mail Server Office 365
below are the steps required for you to setup your v9 site to use mail server office 365 : 1. login to your v9 administration and go to : advanced settings > software configuration. 2. clic...

How to install MailChimp newsletter into your VPCart 8 site
please follow below steps on how to install mailchimp into your vpcart site (v8) : 1. go to our addon download center at : http://www.vpasp.com/sales/addons800.asp 2. locate : ...

Product Description and Content Description are Empty After Upgrading to VPCart 9
you may have issue that after upgrading to vpcart 9 in a different folder or in a sub domain using your live db, the existing live site that is still using older vpcart version, suddenly have the pro...

How to Integrate Freshdesk Widget Into VPCart
freshdesk is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. with a powerful suite of intuitive features that focu...

Setup Automatic Google Sitemap Generation Using Plesk
with existing vpcart google site map feature, you can generate a sitemap file and submit the sitemap url to google to allow google to crawl your site's information. this existing feature w...

How to Embed WhatsApp Call button To Your VPCart 9 Site
this helpnote will guide you on how to display whatsapp floating button at the bottom of your vpcart 9 site using 3rd party snippet code from whatshelp.io. it will only require a few mins to do so....

How To Insert Auto Sliding Testimonial Into Your VPCart Site
you may want to display your customers testimonials in your homepage (at left or center or right column) and the testimonials will be sliding automatically without need visitors to click on each testi...

Setting Folder permissions in Plesk
log into plesk panel. click on files tab. click httpdocs folder which is your root folder. navigate to the folder you want to chang...

How to Handle 404 Error and 400 Error For Your VPCart SEO Dynamic Module
404 page not found error if you are using vpcart seo dynamic and if your search engine (eg google webmaster search console) show a report about your product links issue, related to 404 or soft 40...

How To Insert Comodo SSL Seal Into Your VPCart Site
if you are using our comodo ssl certificate, here are the steps needed to show the comodo ssl seal on your site: 1. please download the following seal image. (right click and save as to your lo...

How To Fix Issue With Certain Slider Banner Record Not Able to Moveup, Movedown, Edit or Delete
this particular problem only happens with the older versions before v8.00.10.3. in older versions before v8.00.10.3, when you create a slider banner record in layout manager and put a banner ...

How to Setup Your VPCart 8.00 site to Use External Mail Server Office 365
below are the steps required for you to setup your v8 site to use mail server office 365 : 1. login to your v8 administration and go to : advanced settings > software configuration. 2. clic...

How To Redirect VPCart Home Links To The Root Site Homepage
for some merchants, they might have put their vpcart site files into a sub folder eg www.example.com/shopping/ because they have their own custom website content in the root. and for this needs, th...

How To Make All Shipping Fields Required In VPCart
by default, the shipping fields are not mandatory in vpcart (eg ship to name , shipping address, shipping city etc..). if you need to make them all to be mandatory, please follow these st...

Google Maps Showing Error
you might have setup google maps to show your shop location map to your customers in the contact us page (shopcustcontact.asp) , however you might see this error on the map: most probably it is i...

How to deal with a website hacked by the Gumblar Trojan
gumblar is a code injection attack that originated around 2010 where the hacker introduces malicious code in the victim's website files. the attack happens when the computer of the website owner, d...

Merging data from a live Database to a version 8 Upgraded Database
when upgrading we recommend first making a back up of your live database, and then running the upgrade wizard on the live database. the reason is that you can be working on your new site in a sub d...

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