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General hosting questions

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How to Setup IMAP For Your Mail Account In Apple Iphone Or Ipad
for vpcart hosting customers that want to setup your email accounts using imap in your iphone or ipad, you can follow the below steps : 1. on the iphone, tap settings. 2. tap mail. 3. tap a...

How to Setup Your VPCart 8.00 site to Use External Mail Server Office 365
below are the steps required for you to setup your v8 site to use mail server office 365 : 1. login to your v8 administration and go to : advanced settings > software configuration. 2. clic...

How to deal with a website hacked by the Gumblar Trojan
gumblar is a code injection attack that originated around 2010 where the hacker introduces malicious code in the victim's website files. the attack happens when the computer of the website owner, d...

Avoiding The Not Secure Warning in Chrome Browser For Your VPCart Site
as you know, beginning in january 2017, chrome (version 56 and later) will mark pages that collect passwords or credit card details as “not secure” unless the pages are served over https...

Adding A Record For Domains with WWW Redirections
normally, if you have set a redirect instruction for your site to keep redirecting to any non www to a www version of your domain via your domain registrar, web hosting panel, or v...

How To Whitelist Your IP Address
you may need to whitelist your ip address on the server if you want to connect to the server remotely in some situations (usually, via remoted desktop connection). please find th...

Generate CSR on Your Plesk hosting panel
untitled document if you already have your ssl certificate and just need to install it, please refer to our how to install a ssl certificate on your plesk panel. if...

How to remove default.asp pages after applying the latest SEO module (26/10/2012)
after installing the seo module update (released 26th october 2012), you need to apply the below fixes to remove your default.asp pages. 1a. open file 'shopdisplayproducts.asp' using notepad or tex...

Required update to Google sitemap / Google product feed after downloading new SEO structure
after applying the new seo structure (released 26/10/2012), google sitemap and google product feed will generate the wrong seo dynamic link. to fix this issue, please make the following changes: ...

How to setup a 301 redirect so your site does not show default.asp as the homepage
below are instructions on how to set up a 301 redirect so default.asp is not displayed as your homepage: http://www.yoursite.com/default.asp to : http://www.yoursite.com/ your web serv...

How to Turn Off Friendly Error in IIS 7.xx
if your site having error 500 internal server error and you need to find out what is the actual line error inside the code, you can ask your web host to set from iis (version 7.xx) as below : 1....

Fixing image/file upload errors in IIS 6 and 7
there can be a number of reasons why your image upload process fails. the server may not have an image upload component such as asp jpeg installed or if it is installed it may be cor...

How to fix error "The conversion of a varchar data type to a datetime data type resulted in an out-of-range value" in VP-ASP 7.00
if you are having error below in your admin page (vp-asp 7.00) and you are using sql server database : microsoft ole db provider for odbc drivers error '80040e07' [microsoft][odbc sql ...

ISAPI REWRITE permission issue
all of our hosting servers now have the isapi rewrite module installed so all of our hosting customers will be able to use the .htaccess file for url rewriting if for some reason the .htaccess does...

VP-ASP and 64-bit operating systems.
vp-asp cart can operate in a 64 bit environment for sql and mysql on both windows server 2003 and 2008 out of the box. if you want to run access or use some 3rd pa...

Cart is empty after being transferred from HTTP to HTTPS part of the shopping cart
if you notice the following issues on your shopping cart: cart is empty after being transferred from http to https part of the site. item added while on http part of the site will not appear o...

How to configure Spam Assasssin under Plesk
some breif instructions are given below: log into plesk using your username and password. select the "home" link (top left corner in the "general" box.) select the dom...

Creating a Domain Alias in Your VPCart Plesk panel
this guide will walk you through the process of creating a new domain alias using our vpcart plesk panel. please follow the steps below : log in to your plesk panel once log...

Online Tutorials for your VPASP Plesk Control Panel
these tutorials are text documentation or movies so you can see exactly how to configure your vpasp hosting account (which is using plesk panel) to your needs. // end user tutorials changin...

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